10 Pier One Suite 204
Astoria, OR 97103
main number with menu- 971-350-3737
new referrals - 971-350-6474
billing inquiries- 971-257-9053
fax - 888-971-4017
New Client Inquiry - click here
The link below is for current clients who needs a letter written:
*****We provide services both in person in Astoria, Oregon and via telehealth in OR and WA*****
Jackie Welborn, PHMNP is licensed in both Oregon and Washington has immediate openings. She is in network with CareOregon, Columbia Pacific CCO, HealthShare, Moda, Providence, BCBS, UHC, UMR, Cigna, Aetna and Medicare.

Shoreline Counseling, LLC currently In Network with the following insurance companies:
Jackie Welborn, PMHNP is in network with Regence BCBS, Cigna, Moda, Providence, Aetna, UHC, UMR, CareOregon, Columbia Pacific CCO, HealthShare and Medicare. Other insurances we are waiting on contracts for include MHN, Tricare and Cigna. Jackie does accept OON and private pay clients.
Therapists are in network (or able to do supervisory billing) with the following insurances:
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Aetna (All providers)
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CHAMPVA (Laura, Aly and Sarah)
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Cigna (All providers)
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Kaiser - All providers (Katherine and Pam are currently pending credentialing)
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Medicare (Sarah, Katherine, Pam, Laura, Bryce, Jackie, Dr. Hilmes, Sara, Kate, Carrie, Sharmy, Aly and LeAnn)
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Medicaid (DMAP/Open Card) as primary and/or secondary (*ALL PROVIDERS*)
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MHN (Zoe and Sarah)
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Moda (All providers)
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OHP - AllCare, Trillium, Yamhill County CCO, Cascade Health Alliance, InterCommunity Health Network, CareOregon, Columbia Pacific, Jackson Care Connect and HealthShare (*ALL PROVIDERS*)
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Out of Network (Sarah, Katherine, Pam, Laura, Bryce, Jackie, Dr. Hilmes, Sara, Kate, Carrie, Sharmy, Aly and LeAnn)
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Pacific Source Commercial (Zoe, Carrie, Aly, Sarah, Sharmy and LeAnn)
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Providence (All providers)
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Blue Cross/Blue Shield - Regence and Anthem (All Providers)
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Tricare (Most fully licensed providers - some providers need a referral from a PCP for active duty members)
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United Behavioral Health (Sarah, Katherine, Pam, Laura, Bryce, Jackie, Dr. Hilmes, Sara, Kate, Carrie, Sharmy, Aly and LeAnn)
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UMR (Sarah, Katherine, Pam, Laura, Bryce, Jackie, Dr. Hilmes, Sara, Kate, Carrie, Sharmy, Aly and LeAnn)
***We are unfortunately unable to accept PacificSource OHP or any Washington OHP plans***
Fees for Psychotherapy -
Below is what we charge your insurance company. You are responsible for your copay, deductible or coinsurance and we write off the rest
We are happy to contact your insurance company to verify your insurance and get a quote for your out of pocket cost.
Intake appointments 90791 (55-90 minutes) $285
H0032 (Treatment planning) $265
90837 (53-60 minutes) $325
90834 (38-52 minutes) $255
90832 (16-37 minutes) $225.
90846 (Family counseling without client present) $285
90847 (Family counseling with client present) $285
90853 (Group Therapy) $150
90785 (Interactive Complexity) $135
90839 (Crisis Visit 30-74 minutes) $375
90840 (Crisis add on each 30 minutes) $150
99051 (Weekend, evening or holiday visits) $150
90833 (Add on 30 minutes) $175
90836 (Add on 45 minutes) $200
90838 (Add on 60 minutes) $250
Fees for Medication Management
99215 (Level 5 visit)- $500
99214 (Level 4 visit) - $500
Fees for Psychological Testing
Billed at $325 per hour
We do have a sliding scale for anyone that is not using insurance. Please inquire about getting this information with our Intake Coordinator.
We strive on accessibility to care, which is why our office is in network so many insurance companies.
Cancelation Policy
Clients are required to cancel appointments within 24 hours of the appointment.
Late cancelations will be charged $75 of therapy appointments and $100 for medication management and Psychological Testing appointments.
It is advised that you call your insurance company before your first visit to discuss copay and deductible amounts.
Shoreline Counseling, LLC. is willing to bill insurance companies for out of network benefits if applicable.
Shoreline Counseling, LLC. accepts private pay clients.
Shoreline Counseling, LLC. accepts a limited amount of clients who are considered low income using a sliding scale fee based off of the 2020 US poverty guidelines.
Telemedicine is available through a HIPPA secure site SimplePractice for people with mobility issues or lack of transportation.
Video appointments can be discussed at any point. Some insurance companies do not cover this type of service for mental health treatment.
Good Faith Estimates
Starting January 1, 2022 all cash pay clients or clients choosing not to utilize insurance will be provided a Good Faith Estimate before your first appointment. This document will show the costs of items and services that are reasonably expected for your mental health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill. You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate.
If you have questions or concerns about your Good Faith Estimate or a bill you received, please contact Sarah von Colditz, MSW, LCSW Owner of Shoreline Counseling, LLC at her confidential voicemail 503-789-6850, by email at sarah@scllcor.com, or via our HIPAA secure email at sarah@scllcor.hush.com.
You have a right to ask Shoreline Counseling, LLC to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing my dispute agrees with me, I will have to pay the price on this Good Faith Estimate. If the agency disagrees with me and agrees with the health care provider or facility, you will have to pay the higher amount.
You may go to this website to learn more and get a form to start the process www.cms.gov/nosurprises or call HHS at (800) 368-1019.
If you have questions or for more information about my right to a Good Faith Estimate or the dispute process, you may visit www.cms.gov/nosurprises or call (800) 368-1019.
Please keep a copy of your Good Faith Estimate in a safe place or take pictures of it in the event you may need it if billed a higher amount.